All returns must be in their original condition and approved on a case-by-case basis. let's talk.

Returns/Exchanges for Online Purchases and Telephone Orders

Returns will only be credited back to the credit card used for the original purchase.

At Home on Main Street will not be responsible for returns lost during shipping. Shipping and handling on returned merchandise is not reimbursed.

Changing or Canceling an Order

If you need to make changes to or cancel your online order after receiving confirmation from us via e-mail, please contact us immediately so we can revise or cancel your order. If you are e-mailing us, please include your name, address, phone number and order confirmation number. If you are calling, please have all of the above information handy when you call and we will be happy to help.

Damaged or Defective Items

If you receive any item that has been damaged during shipping or is defective, please contact us immediately. We will work with you to resolve the matter as soon as possible.